FAQs

Since We are making everything to order, there isn’t a simple price list available. Nevertheless, if you plan keep on placing repeating orders of the same product we can prepare custom price lists for you.

Yes We do.

We highly recommend making at least one prototype, or pre-production sample before going into production. In some cases (such as technical outerwear) it may be necessary to do multiple prototypes. Prototypes are for fit and build purposes only unless specified by the client. This means they will not have branding and may not be the exact fabrics or colors of provided samples or production pieces. In most cases, prototypes are either partially or fully refundable on completion of a production order. Estimated timeframe for initial prototype production is 8 weeks. Salesman Samples are also available, these will be built to the exact specifications of your production run including all fabrics and embellishments. Salesman sample production takes an estimated 8-12 weeks. Please contact us for inquiries and pricing.

We don’t offer free samples. Because mostly there are many complicated and expensive thing are held during the sampling process. For Example Metal Molds, Size Grading Pattern’s, Printing Screens, Printing on big Digital Machines etc. and many other things.

It depends on the type of printing. You can checkout the printing processes.

The length of time it takes for you to receive your samples and prototypes depend entirely on your requirements. With that being said however, we aim to produce a pre-production prototype within 2-4 weeks of order placement. We will discuss this with you throughout the design process.

Typically our team is able to source and match most requested fabrics and materials for our clients. However, we cannot guarantee that we will find what you are looking for in the open markets. If we are not having the fabrics or manufacturing your materials to specific requirements we are limited to what is available on the open market. During fabric sourcing, type and weight will be prioritized, followed by pattern and colors. Based on circumstances and availability, production fabric may slightly differ from prototypes and salesman samples.

We help our clients bring just about any design aspect and embellishment desired to life. Most common embellishment applications are screen prints, sublimation, embroidery. If you have questions about other possible embellishment applications please contact us, The experts will help every step of the way. Metal work (such as custom zipper pulls, Embossing and buttons) requires a 1 time setup charge of around $150 per dye that can be reused for any pieces. Certain embellishments (such as full fabric, Rexine, leather, Latex print patterns) may increase the minimum quantities needed to produce your garment and other accessories.

We always encourage placing orders one season in advance. Estimated timeframe for delivery on production is 16-18 weeks unless otherwise arranged. Any garment / item may be under or over produced by approximately 5%. In this case we request that the client accept the surplus within these margins. If the client does not wish to take additional product, please contact us to make prior agreements before beginning the process to place an order.

We can ship small orders between 6-8 weeks and repeating orders between 4-6 weeks. If you need products delivered faster than that, we also have tailored solutions.

The items shown on our website are intended as a guide to show you the scope of what we can manufacture. Our vast capabilities are such that we can manufacture almost any product within the main categories shown on this website. We love working with all brands and enjoy developing new products so whatever your requirements or ideas please get in touch and we can discuss a design solution for you.

Everything we do is on a quote by quote basis. Without seeing designs, it’s impossible for us to get a client any real numbers. Prices vary based on quantity, fabrics, embellishments, and many other factors. Clients are asked to send us mockups of what you’d like to make, as well as estimated quantities and target price. After receiving this info we can start to work out the numbers. The more details provided the better. Obviously, at the lowest minimums (100) the prices are going to be much higher. There are price breaks for higher quantity orders. Please let us know if you would like quotes for different quantities. Our pricing is 100% inclusive and includes all setup fees. If you have experience importing internationally and would like to arrange your own shipping method please let us know AHEAD OF TIME so we can provide FOB pricing.

Once you make the decision to go into production. After the confirmation of prototype we require a 70% deposit to get started, and the remaining 30% at the time of delivery for large orders. For small quantities it will be 100% advance payment. We accept payment via bank transfer upto $1000 transaction. For small payments transactions we accept Western Union.

Payment information can be found on the invoice or You can ask us separately.

A selection of fully tracked and insured courier services are available and selected to best suit your shipping requirements. We mostly use DHL for shipping Samples although will discuss with you the best solution for your order.

Before you even place an order you will be teamed up with one of our experts to help you through the entire process from design to delivery. You can either shoot your representative an email, or give us a call. We will be able to give you an update on your order status, and estimated completion date.

Shipping to other Country not included in price. The client is responsible for customs fees, brokers, or any related charges. The client is responsible for shipping unless other arrangements are made. Thapper Impex freight delivery usually takes around 4-5 weeks. There may be instances when a delay arises due to customs or holding. Delays from customs are very infrequent; however, we ask that the client be aware of the possibility in case that it arises. Expedited shipping methods are available upon request contact us today for more pricing and information.

We have several house fits that many of our clients use. Otherwise, clients may send samples, which we can recreate and add some minor adjustments (such as added length). A client may also send full tech specs. However, we generally discourage our clients from doing this unless they are highly experienced pattern makers.

Thapper Impex will send tech packs to the client for final review and approval before they are finalized for production. At this time it is the client’s responsibility to review and ask for any changes to be made, or details to be added. Finalized and approved tech packs will be used for production orders and Thapper Impex is not responsible for any details overlooked during the review process.